I know negative news travels much faster than positive, but I wanted to take a moment and tell you how much I appreciate everything Balynda and Bravo have done for not only Rascal and me, but all of the missing animals that they have worked on. Over the past weeks I have had the opportunity to watch Bravo track missing animals several times, he is one amazing puppy to say the least. While I appreciate Bravo’s skills I truly appreciate Balynda’s even more. From the day I first spoke with her on the phone her professional approach and compassion for her clients was evident.
I have watched Balynda coach her clients through the process of finding their missing pets a few times now. It doesn’t take more than a few minutes to realize how extensive her knowledge is, as I told her not long ago it is apparent that Bravo is amazing but she is the brains of the team. While Bravo’s tracks provide invaluable information, her dedication to her clients and innate ability to take the information available and turn it into a plan is amazing. I know it is taken for granted by most, but the endless hours of texting, calls, and conversations that start well before and continue well after the tracks are proof of Balynda’s dedication.
Long message short, I have not figured out how to thank Balynda enough for everything she has done for Rascal and me. While I wish it didn’t take a missing cat for it to happen, meeting Balynda has been one of the few positives to come out of this whole experience. She has encouraged me several times to look into the training classes that you offer, after watching Balynda work I hope to be able to participate in the near future.
This message doesn’t do justice to the amount of respect I have for Balynda and what she does for all of us pet owners, words just aren’t enough but it is a small start.
Sarah
