Susan Long quite simply saved the day.
There is so much emotional baggage tied up in that dumb, lovable, exasperating dog (and now he’s even more expensive).
From the moment Susan answered the phone, she was all in on our behalf, arriving a few hours later to galvanize us into action.
Oliver was found within 24 hours and it was directly related to her efforts, both with the scent dogs and with the fluorescent flyer blasting we did, driving through neighborhoods with cars covered in blinding colorful posterboards. Really, election officials could learn from this.
Susan was both completely professional and compassionate, never once pointing out to us how dumb we were, but always supportive.
It was such a relief to get Oliver back. He actually “belongs” to a girl in Florida and a young man in another part of Texas. Oliver is their link. So we are glad to have him back.